BaTimo Help
Bookings

Booking scenario: tutoring and education

Set up booking for tutors, language schools and coaches: trial lessons, subject-based services, teacher availability and parent contact details.

Business goal

Book trial lessons and regular sessions across teachers and subjects, and capture parent or student contact details.

Services

ServiceDurationParallel
Trial lesson (any subject)301
English one-to-one601
Maths one-to-one601
IELTS group class908

Staff

One profile per teacher with their subjects and weekly hours (after-school and weekend hours). Add blackout dates for exam periods. Connect personal calendars.

Settings

  • Break between appointments: 10 minutes.
  • Minimum notice required: 12 hours.
  • Furthest date: 30 days.

Assistant and knowledge

Upload course brochures and fee schedules as documents and connect your website. Set Languages to everything you support. Lead fields: Name, Phone, "Student level" (Text), "Preferred days" (Text). Forbidden Actions: "Do not promise exam scores."

Customer journey

  1. A parent messages "My daughter needs help with maths, grade 9".
  2. The assistant explains, saves the contact details, and sends a link with Trial lesson pre-selected.
  3. The parent picks a teacher and time. The teacher confirms; the lead record shows the student's level.

Tips

  • Offer a free trial to convert leads, and send the regular lesson link after.
  • Recurring weekly lessons are booked one at a time; tell families in your policies.

Limitations

  • No recurring bookings, attendance tracking or payments.

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