Booking scenario: fitness and classes
Set up booking for a gym, yoga studio or academy with group classes using parallel capacity, trial sessions and coach availability.
Business goal
Fill group classes and book free trial sessions without exceeding class size.
Services
| Service | Duration | Parallel (class size) |
|---|---|---|
| Yoga class | 60 | 12 |
| Boxing basics | 60 | 8 |
| Personal training | 45 | 1 |
| Free trial class | 45 | 6 |
Max parallel bookings is the number of places: once 12 people book the same yoga slot with that coach, the slot disappears.
Staff
One profile per coach, with the classes they teach and their Working Hours matching the timetable. Use Customize to set a smaller capacity for a specific coach or room.
Settings
- Break between appointments: 15 minutes between classes.
- Minimum notice required: 1 hour.
- Furthest date: 21 days.
Assistant and lead capture
Upload your timetable and prices as a document. Add lead fields: Name, Phone, and a custom "Fitness goal". Policy: cancel up to 4 hours before class.
Customer journey
- A visitor on your website asks "Do you have beginner yoga on Saturday?".
- The assistant answers from the timetable and offers a free trial with a pre-filled booking link.
- They book the Saturday trial class; the lead and booking appear in the Console.
- Reception confirms; the coach sees the booking.
Tips
- Model a weekly class as a service whose times follow the coach's weekly hours.
- Watch Pending and cancel no-shows' repeat bookings according to your policy.
Limitations
- No memberships, class passes, waiting lists or check-in. Recurring series are not a feature.
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