Set up staff, working hours and availability
Add bookable staff, assign services, set weekly hours, buffers, notice rules and blackout dates, and sync calendars to prevent double bookings.
Available times come from your staff members: who can do which services, when they work, and what is already busy.
Add staff
- Open Bookings > Staff > Add Staff Member and select a company member. Add people to your company first. See Team members.
- Open the staff member and set:
| Setting | Meaning |
|---|---|
| Assigned Services | Which services this person delivers (Select all or choose) |
| Customize overrides | Per-service Price, Duration, Max parallel bookings and Description for this person |
| Working Hours (weekly schedule) | Hours per day; days left empty are days off. If none are set, weekdays 9:00 to 17:00 are used |
| Buffer Time (min) | Break between this person's appointments |
| Min. Advance | Minimum notice for this person (empty uses the company setting) |
| Max. Advance Days | How far ahead this person can be booked (empty uses the company setting) |
| Blackout Dates | Days this person is unavailable (holidays, leave) |
| Enabled | Turn off to stop new bookings |
| Calendar Integration | Connect Google or Microsoft to sync availability |
- Save. The app warns if you leave with unsaved changes.
A staff member can open My Profile to manage their own hours when they have access.
How availability is calculated
BaTimo offers a slot only when all of these are true:
- It is inside the staff member's working hours and not on a blackout or closed date.
- It respects the minimum notice and the maximum days ahead.
- The staff member is free: no overlapping booking, and no event on their connected Google or Microsoft calendar.
- The service's parallel capacity is not full.
- For several services in one booking, the whole sequence fits with the break times.
Connect calendars
Each staff member connects their own calendar from Calendar Integration or Account > Calendar Connections. Busy events block slots, and bookings appear as events (pending ones are marked). See Calendar integration.
Customer choice of staff
On the booking page customers see Preferred staff and can choose Any available or a specific person when more than one can do the service.
Tips
- Create one staff profile per person, even for a solo business, so hours and calendar apply.
- BaTimo schedules people, not rooms or chairs. If a room is your real limit, keep the number of staff working at the same time within your room count, and use Max parallel bookings carefully.
- Use blackout dates for holidays as soon as you know them.
Troubleshooting
- "No availability": check hours, assigned services, blackout and closed dates, notice settings and calendar events.
- Double bookings: connect the calendar the person actually uses.
Limitations
- Staff must be company members. Hours are weekly patterns plus blackout dates.
Last updated on
Set up booking services
Create the services customers can book: names, categories, duration, price, parallel capacity and sort order, with CSV or JSON import.
Booking settings and rules
Turn booking on, set breaks, minimum notice, how far ahead customers can book, closed dates, and understand which options are active.