FAQs
Find answers to the most frequently asked questions about Timo. If you can't find what you're looking for, feel free to contact our support team.
The Pro Plan includes all core features with a fixed conversation quota, while the Enterprise Plan is fully customizable with advanced capabilities, higher quotas, and priority enterprise-level support.
Yes. When billed annually, you save compared to monthly payments.
Yes. You can upgrade to a higher plan, downgrade, or cancel your subscription anytime through your account settings.
Once you reach the 1,000 conversation limit, you will need to upgrade to a higher quota or consider the Enterprise Plan for extended usage.
We use Stripe, a trusted global payment processor. All transactions are handled securely.
No. Your payment details are encrypted and processed directly by Stripe. Timo only stores transaction records such as invoice number, date, and amount.
Yes. Stripe is PCI-DSS Level 1 certified, the highest level of payment security. All transactions are fully encrypted and transmitted over HTTPS.
To purchase or customize the Enterprise Plan, please contact our sales team for a tailored proposal.
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Can't find the answer you're looking for? Please contact our support team.
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