Instagram automation

Automate Your Instagram Conversations

BaTimo connects to your Instagram business account and handles the conversations that arrive every day — DMs, comments and story replies. Every message gets a fast, useful answer, and the people who are ready to buy or book become leads, appointments and sales.

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Free plan available. No credit card required.

DMs
Comments
Story replies
AI responses

8:32

🛍️ fashion_boutique Business chat

Hi, do you have the pink bag in stock?

🛍️ Hi! Yes, we do. Would you like to see the price and sizes?

Yes please

🛍️ It’s ₺200. You can order it right from our website. Anything else I can help with?

From first message to booking

Whatever starts the conversation, it ends up in the same place: a captured lead, a booked appointment or a sale.

1
Comment, story reply or DM
Where the customer reaches you
2
Instant reply
A rule or Timo answers right away
3
AI conversation
Questions answered from your business info
4
Lead captured
Name, contact details, interest
5
Booking or sale
Completed from the chat

Why automate Instagram conversations

Most Instagram businesses answer the same questions all day — how much is it, are you open, how do I book? — usually hours after the customer lost interest. Automation answers while the person is still looking at your post.

Replies go out immediately, day and night, including weekends
Repetitive questions are handled for you, so your team can focus on real conversations
Interested people are captured as leads instead of disappearing in a crowded inbox

What BaTimo automates on Instagram

Use simple rules where answers are predictable and AI where a conversation needs understanding.

DMs

Guided DM flows with text, images, cards and carousels, plus AI conversations. See Instagram DM automation.

Comments

Reply publicly when a comment matches your rule, on specific posts and reels or account-wide. See AI-powered Instagram comment automation.

Story replies

When someone replies to your story, send an instant response: a thank-you, a link reminder, or a handoff into a guided conversation.

AI responses

Timo answers from what it knows about your business. You can customise its personality, knowledge base and behaviour. See Instagram AI agent.

Leads

Collect names, contact details and custom fields through natural conversation, with lead scoring and data export. See Instagram lead generation.

Sales and bookings

Answer product questions, share pricing, send checkout links, and let customers book appointments in the chat. See Instagram sales automation.

How it works

1
Connect Instagram
Link your Instagram business account to BaTimo from the console in a few clicks.
2
Choose what should happen
Start from a ready-made template or build your own rules for comments, story replies and DMs.
3
Let Timo handle the conversation
Rules respond instantly. Timo steps in when a customer needs a real answer.
4
Follow up on results
Review leads and appointments in your dashboard and pick up where the conversation left off.

Where Instagram automation fits

Salons and clinics

Customers ask about treatments in DMs. Timo answers, collects a name and number, and offers booking times.

Online shops

Price and availability questions get an immediate answer, with a link to order.

Coaches and agencies

Comments and DMs turn into qualified leads your team can follow up with.

Keep exploring

Instagram DM automation From first DM to qualified lead, booking or sale — handled by AI. Instagram comment automation Reply to comments publicly and start a private conversation. Instagram comment-to-DM Turn a comment into an automatic reply, a DM and a lead. Instagram AI agent An assistant that knows your business and holds real conversations. Instagram auto reply Instant automatic replies to DMs and comments, with rules or AI. WhatsApp automation Automate WhatsApp conversations, leads and bookings.

Frequently asked questions

What is Instagram automation?

Instagram automation means responding to Instagram activity — comments, DMs and story replies — without someone typing every message. With BaTimo that covers rule-based replies as well as AI conversations that capture leads and book appointments.

Does BaTimo use official Instagram access?

Yes. BaTimo works through official Instagram Messaging access that has been reviewed and approved by Meta, rather than unofficial tools, which lowers the risk of account restrictions.

Do I need AI for every reply?

No. Rule-based automations respond instantly and predictably to comments and story replies. AI is there for the conversations that need understanding, such as questions about products, prices or bookings.

Can I try it for free?

Yes. BaTimo has a free plan that is free forever and needs no credit card, so you can set up your first automation before deciding on anything.

Start automating your Instagram conversations

Connect your account and launch with a built-in template in minutes.

Get Started Free View pricing