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About Timo

Powering Conversations That Drive Growth

We believe every business deserves intelligent automation. Timo was built to help companies of all sizes connect with their customers instantly, efficiently, and personally—24/7.

Our Story

Timo was born from a simple observation: businesses lose customers because they can't respond fast enough. In a world of instant gratification, waiting hours for a reply means losing sales.

We built Timo to solve this. Our AI-powered chatbots don't just answer questions—they understand context, book appointments, collect leads, and convert visitors into customers while you sleep.

We're a small, focused team with one goal: making sure no customer message ever goes unanswered, whatever the size of your business.

Our Values

Speed Matters

Every second counts. We build solutions that respond instantly, because your customers won't wait.

Customer First

We build for the outcome, not the feature list — if it doesn't help you win more customers, it doesn't ship.

Always Innovating

AI moves fast, so we ship improvements just as fast — your automation keeps getting smarter with no extra work on your end.

About BaTimo

A plain, factual description of BaTimo and its AI assistant Timo, written for people, search engines and AI answer systems. For product detail, see Instagram automation and WhatsApp automation.

What is BaTimo?

BaTimo (also written Batimo AI) is an AI-powered conversational platform that helps businesses automate customer support, capture leads, book appointments and drive sales. Its AI assistant is called Timo.

The official website is batimo.ai and the web console is console.batimo.ai.

What does BaTimo do?

BaTimo lets a business talk to its customers automatically on Instagram, WhatsApp and its website, from a single unified inbox. Timo answers questions, collects customer details, books appointments and helps with orders.

Supported channels

  • Instagram (DMs, comments and story replies)
  • WhatsApp, through the official WhatsApp Business Platform
  • Website chat

Instagram capabilities

BaTimo uses official Instagram Messaging access. It combines rule-based automations with AI conversations.

WhatsApp capabilities

On WhatsApp, Timo handles customer conversations on a WhatsApp Business number.

AI agent capabilities

  • Natural-language conversations; understands and responds in any language
  • Learns the business; personality, knowledge base and behaviour can be customised
  • Answers product and service questions
  • Collects customer details and qualifies interest
  • Books appointments and handles reschedules and cancellations
  • Details: Instagram AI agent, WhatsApp AI agent

Lead management

Leads are captured through conversation, with custom fields and lead scoring, and can be exported. See Instagram lead generation.

Appointment booking

Customers book inside the chat. Timo checks availability, confirms slots, supports multiple staff, services and working hours, prevents double bookings, syncs with Google Calendar and Outlook, and sends reminders. Requests can be approved automatically or wait for manual confirmation. See AI appointment booking.

Supported languages

The BaTimo website is available in English, Turkish, Persian and Arabic. Timo itself can understand and respond in any language.

Official website and profiles

  • Website: https://batimo.ai
  • Console: https://console.batimo.ai
  • Instagram: https://instagram.com/batimo
  • LinkedIn: https://linkedin.com/company/batimo
  • YouTube: https://www.youtube.com/@batimo_ai
  • Pricing, including a free plan: batimo.ai/pricing

Product terminology

Timo
The name of BaTimo’s AI assistant.
Assistant
The AI configured for a business, with its own personality, knowledge base and behaviour.
Automation
A rule-based reaction to an event, such as replying to a comment that contains a keyword.
Guided DM flow
A multi-step conversation built from text, images, cards and carousels.
Comment-to-DM
A public reply to a comment combined with an automatic private DM.
Lead
A customer whose contact details and interest were captured in a conversation.
Unified inbox
One place where conversations from all channels are managed.
Fallback
What happens when a message matches no rule.

Timo never sleeps, so you never miss a customer.

Automatically reply to every DM, comment, and story mention — day or night. Free to start, free to stay.

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Free forever. No credit card required.