WhatsApp AI agent
A WhatsApp AI Agent That Knows Your Business
A WhatsApp chatbot answers from a script. Timo is an AI agent: it learns your business, understands what each customer is asking, and takes the next step — capturing a lead, booking an appointment or helping with an order. It is the conversational core of WhatsApp automation.
Free plan available. No credit card required.
- Natural conversations
- Business knowledge
- Lead capture
- Appointments
WhatsApp message to action
- 1
WhatsApp message
- 2
AI agent
- 3
Business knowledge
- 4
Answer
- 5
Action
Lead, booking or order
WhatsApp chatbot vs AI agent
If customers only ever press a button, a basic chatbot is enough. If they ask real questions in their own words, you need an agent.
Conversation
Basic automation
Menus and keyword replies.
AI agent
Free-form messages, answered in natural language.
Business knowledge
Basic automation
Limited to prewritten answers.
AI agent
Learns your business; knowledge base, personality and behaviour can be customised.
Languages
Basic automation
One language per script.
AI agent
Understands and responds in any language.
Appointments
Basic automation
Collects a request.
AI agent
Checks availability, confirms the slot, syncs your calendar and sends reminders on WhatsApp.
Leads
Basic automation
Fixed fields.
AI agent
Collects details through conversation and scores leads.
How the WhatsApp AI agent works
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1
Teach it your business
Create the assistant in the console and give it your products, services and tone.
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2
Connect your number
Link WhatsApp through the official WhatsApp Business Platform.
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3
Customers chat
Timo answers, asks for the details it needs and offers booking times.
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4
You stay in control
Review leads and bookings in the dashboard; bookings can wait for confirmation.
What the WhatsApp AI agent handles
Natural conversations
Answers in the customer’s own words and language.
Business knowledge
Uses what it has learned about your products, services and policies.
Lead capture
Collects name, phone number and custom fields, with lead scoring and export.
Appointments
Availability checks, confirmed slots, Google Calendar and Outlook sync, buffer time. See appointment booking.
Reminders and reschedules
Automatic reminders on WhatsApp, and customers can cancel or reschedule by chatting.
Orders and product questions
Shares product info and helps customers order.
Good fits for a WhatsApp AI agent
Appointment businesses
Clinics, dentists, salons and consultants who book by chat.
Product businesses
Shops fielding repeat questions about products and prices.
Multi-channel teams
Use the same assistant on Instagram. See Instagram AI agent.
Keep exploring
Frequently asked questions
What is the difference between a WhatsApp chatbot and an AI agent?
Can I customise how the assistant talks?
Does it support my language?
Does it send appointment reminders?
Give your WhatsApp an AI agent
Create your assistant and connect your WhatsApp Business number.
Free plan available. No credit card required.