Privacy Policy

1. Introduction

Your privacy is very important to us. This policy explains what information BaTimo collects, how we use it, and the steps we take to protect your personal data.

2. Information We Collect

• Account information such as your name, email address, phone number, and IP address when registering or using our services.
• Messages, texts, images, or content exchanged through connected services (e.g., WhatsApp or Instagram), if content storage is enabled.
• Activity logs, including date and time of access, IP addresses, device, and browser information.
• Payment and billing details when using payment services or gateways.

3. How We Use Your Information

• To provide, maintain, and improve the quality of our services.
• To identify and authenticate users and provide customer support.
• To enhance the security of our platform and detect illegal or unauthorized activities.
• To perform statistical analysis and improve user experience.
• To communicate updates, service changes, and promotional offers if you have opted-in.

4. Sharing Information with Third Parties

• We never sell or rent your personal data to third parties.
• We may share your information only in the following cases:
• To interact with third-party APIs such as WhatsApp, Instagram, or Facebook according to their respective policies.
• To process payments via trusted third-party payment providers or gateways.
• When required by law, court orders, or other legal processes as governed by the laws of the United Kingdom.

5. Protection of Your Information

• We use industry-standard methods and technologies to protect your data.
• Your data is encrypted and stored securely on protected servers.
• Security measures are regularly reviewed and updated.
• Employee access to your personal information is restricted and governed by confidentiality agreements.

6. Your Rights Regarding Your Information

• You can view, edit, or update your personal data via your user dashboard.
• You have the right to request the deletion of your personal data or account at any time by contacting our support team.
• You may unsubscribe from promotional emails and notifications at any time.

7. Cookies and Similar Technologies

• BaTimo uses cookies and similar technologies to enhance user experience, analyze user behavior, and improve service delivery.
• You can manage or disable cookies through your browser settings. Disabling cookies may limit certain functionalities of our platform.

8. Changes to This Privacy Policy

• We may periodically update this Privacy Policy. The latest version will always be available on our website.
• Significant changes will be communicated via email or platform notifications.
• Your continued use of our services after policy updates constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at: