---
title: "WhatsApp Automation with AI for Business | BaTimo"
description: "Automate WhatsApp Business conversations with an AI assistant that answers questions, captures leads, books appointments and handles sales."
url: https://batimo.ai/whatsapp-automation/
language: en-US
alternates:
  en: https://batimo.ai/whatsapp-automation/
  tr: https://batimo.ai/tr/whatsapp-automation/
  fa: https://batimo.ai/fa/whatsapp-automation/
  ar: https://batimo.ai/ar/whatsapp-automation/
  x-default: https://batimo.ai/whatsapp-automation/
---

WhatsApp automation

# Automate Your WhatsApp Conversations

Customers expect a quick answer on WhatsApp. BaTimo connects to the official WhatsApp Business Platform and puts an AI assistant on your number that replies to every message, collects customer details, books appointments and handles sales conversations.

[Get Started Free](https://console.batimo.ai/sign-up?lang=en)

Free plan available. No credit card required.

- AI answers
- Lead capture
- Appointment booking
- Reminders

## Why automate WhatsApp

WhatsApp is personal, and customers notice slow replies. The same few questions fill your chat list while real opportunities wait. Automation keeps the response time short without making conversations feel robotic.

- Every message gets an answer, including outside working hours
- Customer details are captured in the chat instead of being copied by hand
- Bookings, reminders and reschedules happen in the same thread

## A WhatsApp conversation with Timo

1. Customer message — Arrives on your WhatsApp number
2. AI assistant — Understands and answers
3. Details captured — Name and phone number
4. Booking or order — Handled in the chat
5. Reminder — Sent automatically on WhatsApp

## What BaTimo does on WhatsApp

### AI answers

Timo answers customer questions using your business information. See [WhatsApp AI agent](https://batimo.ai/whatsapp-ai-agent/).

### Lead capture

Collects names, contact details and custom fields, with lead scoring.

### Appointment booking

Checks availability, confirms slots and syncs with Google Calendar or Outlook. See [appointment booking](https://batimo.ai/booking/).

### Reminders

Sends appointment reminders on WhatsApp so staff do not have to follow up manually.

### Cancellations and reschedules

Customers can cancel or reschedule by chatting; you decide how each request is handled.

### Orders and sales

Answers product questions and helps customers order.

## Get started on WhatsApp

1. Create your assistant — Set up Timo in the BaTimo console and teach it about your business.
2. Connect WhatsApp — Link your WhatsApp Business number through the official WhatsApp Business Platform.
3. Set booking and lead details — Add services, working hours and the information you want collected.
4. Go live — Timo replies to customers; you follow leads and appointments in the dashboard.

## Who uses WhatsApp automation

### Clinics and salons

Book, remind and reschedule appointments without phone tag.

### Shops and services

Answer product and pricing questions at any hour.

### Teams with many enquiries

Collect contact details so specialists can follow up. See [WhatsApp AI agent](https://batimo.ai/whatsapp-ai-agent/).

## Keep exploring

- [WhatsApp AI agent](https://batimo.ai/whatsapp-ai-agent/) — An AI assistant for your WhatsApp Business number.

- [AI appointment booking](https://batimo.ai/booking/) — Let customers book inside the chat, with calendar sync and reminders.

- [Instagram automation](https://batimo.ai/instagram-automation/) — Automate DMs, comments and story replies from one place.

- [Instagram AI agent](https://batimo.ai/instagram-ai-agent/) — An assistant that knows your business and holds real conversations.

## Frequently asked questions

### Does BaTimo use the official WhatsApp Business Platform?

Yes. BaTimo uses official WhatsApp Business Platform access, which has been reviewed and approved by Meta, rather than unofficial tools.

### What can the AI do on WhatsApp?

Timo answers questions, collects lead details, books appointments, sends reminders and helps with orders.

### Can customers reschedule or cancel?

Yes. Customers can cancel or reschedule by chatting with the AI, and you control how those requests are handled.

### Is there a free plan?

Yes. BaTimo has a free plan that is free forever, with no credit card required.

## Put an AI assistant on your WhatsApp

Connect your WhatsApp Business number and let Timo take the first reply.

[Get Started Free](https://console.batimo.ai/sign-up?lang=en) [View pricing](https://batimo.ai/pricing/)

Free plan available. No credit card required.