---
title: "Privacy Policy - Batimo"
url: https://batimo.ai/privacy-policy/
language: en-US
updated: 2026-02-21T21:29:13+00:00
---

# Privacy Policy

Last updated: May 12, 2025

#### 1. Introduction

Your privacy is very important to us. This policy explains what information BaTimo collects, how we use it, and the steps we take to protect your personal data.

#### 2. Information We Collect

- Account information such as your name, email address, phone number, and IP address when registering or using our services.
- Messages, texts, images, or content exchanged through connected services (e.g., WhatsApp or Instagram), if content storage is enabled.
- Activity logs, including date and time of access, IP addresses, device, and browser information.
- Payment and billing details when using payment services or gateways.

#### 3. How We Use Your Information

- To provide, maintain, and improve the quality of our services.
- To identify and authenticate users and provide customer support.
- To enhance the security of our platform and detect illegal or unauthorized activities.
- To perform statistical analysis and improve user experience.
- To communicate updates, service changes, and promotional offers if you have opted-in.

#### 4. Sharing Information with Third Parties

- We never sell or rent your personal data to third parties.
- We may share your information only in the following cases:
- To interact with third-party APIs such as WhatsApp, Instagram, or Facebook according to their respective policies.
- To process payments via trusted third-party payment providers or gateways.
- When required by law, court orders, or other legal processes as governed by the laws of the United Kingdom.

#### 5. Protection of Your Information

- We use industry-standard methods and technologies to protect your data.
- Your data is encrypted and stored securely on protected servers.
- Security measures are regularly reviewed and updated.
- Employee access to your personal information is restricted and governed by confidentiality agreements.

#### 6. Your Rights Regarding Your Information

- You can view, edit, or update your personal data via your user dashboard.
- You have the right to request the deletion of your personal data or account at any time by contacting our support team.
- You may unsubscribe from promotional emails and notifications at any time.

#### 7. Cookies and Similar Technologies

- BaTimo uses cookies and similar technologies to enhance user experience, analyze user behavior, and improve service delivery.
- You can manage or disable cookies through your browser settings. Disabling cookies may limit certain functionalities of our platform.

#### 8. Changes to This Privacy Policy

- We may periodically update this Privacy Policy. The latest version will always be available on our website.
- Significant changes will be communicated via email or platform notifications.
- Your continued use of our services after policy updates constitutes acceptance of the updated Privacy Policy.

#### 9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

**Contact Information**  [support@batimo.ai](mailto:support@batimo.ai)