--- title: "BaTimo | AI Automation for Instagram & WhatsApp Conversations" description: "Timo is the AI assistant that answers your Instagram and WhatsApp customers, captures leads and books appointments around the clock. Start free." url: https://batimo.ai/ language: en-US alternates: en: https://batimo.ai/ tr: https://batimo.ai/tr/ fa: https://batimo.ai/fa/ ar: https://batimo.ai/ar/ x-default: https://batimo.ai/ --- # Social Media, Fully Automated. Timo turns Instagram and WhatsApp into a 24/7 sales and support team — automating replies, bookings, and leads so nothing slips through. [Start Free](https://console.batimo.ai/sign-up?lang=en) Free forever on our Free plan. No credit card required. AI Booking Assistant AI Sales Assistant AI Lead Collector AI Customer Support Social Media Automation AI Booking Assistant AI Sales Assistant AI Lead Collector AI Customer Support Social Media Automation Live Demo ## See Timo in action A real conversation, start to finish — booking, capturing a lead, and closing a sale, exactly as it happens on Instagram and WhatsApp. Instant replies 24/7 availability Zero missed leads #### Timo Active now ## Meet Timo. [Discover it](https://batimo.ai/instagram-ai-agent/) Timo is an AI assistant that talks with your customers like a real teammate would — on Instagram, WhatsApp and your website — turning conversations into bookings, leads and sales. ### Every conversation, handled Customers book appointments right inside the chat — Timo checks availability, confirms the slot, and syncs your calendar automatically. ### Captures every lead automatically Timo gathers contact details and qualifies interest through natural conversation — no forms, no friction. ### Fully automated sales From product questions to checkout links, Timo turns conversations into completed orders around the clock. Approved by Meta Officially approved by Meta and integrated with the platforms your customers and calendars already run on. Meta Business Platform WhatsApp Business Platform Instagram Messaging Google Calendar Outlook Calendar Meta Business Platform WhatsApp Business Platform Instagram Messaging Google Calendar Outlook Calendar Timo in Practice ## Use modes Timo powers a wide range of modes for businesses wanting safe, reliable, and effortless customer conversations across every channel. ### Automated Sales Timo answers product questions, shares pricing, and sends checkout links — turning DMs and chats into completed orders without a person behind the keyboard. [Learn more](https://batimo.ai/instagram-sales-automation/) Smart Booking ## Smart Chat Booking Allow customers to schedule appointments directly within the chat conversation. Timo handles availability checks, confirms time slots, and syncs with your calendar automatically. AI Chat Booking Google Calendar Smart Scheduling Instant Alerts Buffer Time [AI appointment booking](https://batimo.ai/booking/) Lead Capture ## Smart Lead Collection Automatically capture valuable customer information through natural conversations. Timo collects custom data, contact details, and understands customer needs while providing helpful responses. Auto Lead Capture Custom Fields Lead Scoring Export Data [Instagram AI agent](https://batimo.ai/instagram-ai-agent/)[WhatsApp automation](https://batimo.ai/whatsapp-automation/) [Instagram lead generation](https://batimo.ai/instagram-lead-generation/) Auto Sales ## Automated Sales Assistant Turn every conversation into a sales opportunity. Timo responds to inquiries, shares product info, processes orders, and follows up with customers across all your channels — Instagram, WhatsApp, Website, and more. Auto Replies Product Catalog Order Processing Multi-Channel [Instagram sales automation](https://batimo.ai/instagram-sales-automation/)[WhatsApp automation](https://batimo.ai/whatsapp-automation/) [WhatsApp AI agent](https://batimo.ai/whatsapp-ai-agent/) Beyond the Chatbox ## Instagram Automations. [Instagram automation](https://batimo.ai/instagram-automation/) Not every reply needs AI. Rule-based automations catch comments and story replies the instant they happen — public replies, DM handoffs, and guided flows that respond in milliseconds. IF comment contains “price” Reply publicly + Send DM ### [Comment Auto-Reply](https://batimo.ai/instagram-comment-automation/) Automatically respond to comments on your posts and reels the moment they match a rule — a public reply, a follow-up DM, or both. Target specific posts or apply rules account-wide. ### [Story Reply Automation](https://batimo.ai/instagram-auto-reply/#story-replies) When someone replies to your Instagram story, trigger an instant response — a thank-you, a link reminder, or a handoff into a guided conversation. ### [Guided DM Flows](https://batimo.ai/instagram-dm-automation/) Build multi-step conversational flows for Instagram DMs — text, images, cards, and carousels — that capture leads and qualify interest without a human on standby. ### Smart Trigger Matching Rules fire on exact phrases, keywords, "contains," or full regex — catching the way people actually type, not just one exact phrase. ### [Public Reply + Private DM Combo](https://batimo.ai/instagram-comment-to-dm/) Reply publicly to a comment and slide into DMs automatically — "Check your DMs!" publicly, then pricing or details privately. ### Smart Fallback Handling When a message doesn't match any rule, choose what happens next — hand off to AI, show a static message, restart the flow, or exit gracefully. Never a dead end. ### Ready-Made Templates Launch in minutes with built-in templates — FAQ menus, welcome greetings, lead capture, price responders, giveaway entries, and comment thank-yous. ### Instant, No AI Required Rule-based automations respond immediately and predictably — reserving AI for the conversations that actually need it. Instagram & WhatsApp ## One AI, two channels your customers already use. Pick where your customers talk to you. Timo answers, captures leads and books appointments on both. ### Instagram Comments, DMs and story replies handled automatically — from the first reply to a booked appointment. - [Instagram automation](https://batimo.ai/instagram-automation/) - [Instagram DM automation](https://batimo.ai/instagram-dm-automation/) - [Instagram comment automation](https://batimo.ai/instagram-comment-automation/) - [Instagram AI agent](https://batimo.ai/instagram-ai-agent/) ### WhatsApp An AI assistant on your WhatsApp Business number that answers questions, collects details and books appointments. - [WhatsApp automation](https://batimo.ai/whatsapp-automation/) - [WhatsApp AI agent](https://batimo.ai/whatsapp-ai-agent/) [Learn more about BaTimo](https://batimo.ai/about-us/) AI-Powered Booking System ## Your AI Booking Assistant Batimo's AI assistant works 24/7 — it understands customer requests, finds the best available time, sends reminders, and keeps every calendar in sync automatically. WhatsAppInstagramWebsite Chat [Explore Booking Service](https://batimo.ai/booking/) ### Natural Conversations Books through chat ### Smart Scheduling Finds the best slot ### Automatic Reminders Fewer no-shows ### Calendar Sync Google & Outlook Why choose Timo? ## See the difference Timo replaces slow, scattered replies with instant, unified, and intelligent automation — across every channel. ### With Timo The modern way ### Without Timo The old way Response Time Real-time, automated Slow responses Communication Unified all channels Fragmented Costs Lower costs Higher expenses Customization Fully personalized Limited options Automation AI that learns & adapts Manual processes Data & Insights Instant, actionable analytics Time-consuming reports Learn ## Latest Resources [View all articles](https://batimo.ai/learn/) [Business Insights](https://batimo.ai/blog/category/business-insights-1/) [How to](https://batimo.ai/blog/category/how-to-1/) [Productivity & Automation](https://batimo.ai/blog/category/productivity-automation-1/) [General](https://batimo.ai/blog/category/general/) [Guides & Tutorials](https://batimo.ai/blog/category/guides-tutorials-1/) [Tips & Tricks](https://batimo.ai/blog/category/tips-tricks-1/) ### [Real-Time Messaging: Stunning AI Chatbot Boosts Online Sales](https://batimo.ai/blog/real-time-messaging-stunning-ai-chatbot-boosts-online-sales/) Business Insights · Discover how real-time messaging powered by a smart AI chatbot can turn casual browsers into… · November 20, 2025 · 7 min read ### [WhatsApp AI Chatbot Sales Recovery: Stunning Ecommerce Boost](https://batimo.ai/blog/whatsapp-ai-chatbot-sales-recovery-stunning-ecommerce-boost/) How to · Discover how a WhatsApp AI chatbot can supercharge sales recovery in ecommerce by turning abandoned… · November 20, 2025 · 9 min read ### [WhatsApp AI Chatbot: Stunning Small Business Automation to Slash Missed Leads](https://batimo.ai/blog/whatsapp-ai-chatbot-stunning-small-business-automation-to-slash-missed-leads/) Business Insights · A WhatsApp AI chatbot could be the simple, friendly assistant that keeps your small business… · November 19, 2025 · 8 min read Get in Touch ## Contact Us Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible. ### Email Drop us a line anytime [info@batimo.ai](mailto:info@batimo.ai) ### Phone Call us or WhatsApp [+44 7352 224368](https://wa.me/+447352224368) ### Office Come say hello 71-75 Shelton Street, London, WC2H 9JQ ### Follow Us ### Free Consultation Not sure where to start? Book a free consultation with our experts to discover how AI chatbots can transform your business and boost your sales. No commitment Expert advice Custom solutions FAQs ## Frequently Asked Questions Get quick answers to common questions about Timo, your AI-powered messaging assistant. [View all questions](https://batimo.ai/faqs/?category=general) 1 ### What is Timo and how does it work? Timo is an AI-powered assistant that connects with Instagram, Telegram, WhatsApp Business, and websites to manage messages, respond to customers, and provide fast, smart support in one place. 2 ### Who can benefit from using Timo? Anyone can use Timo—online shops, service providers, startups, support teams, freelancers, clinics, and other professionals who communicate with customers online. 3 ### Do I need any technical knowledge to use Timo? No. Timo is simple and user-friendly, so you can start right away without technical skills. 4 ### Can I try Timo before subscribing? Yes. You can create a free account to test core features and upgrade anytime. 5 ### Is Timo available in multiple languages? Yes. Timo can understand and respond in any language, helping you connect with customers worldwide.